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Status Future consideration
Workspace Instana
Categories Synthetic
Created by Guest
Created on Mar 14, 2025

Delete/nullify result in synthetics

Hello, currently in Instana, we have the synthetics. They run and produce results. We, as users, don't have any possibles interaction regarding those results.

We can't validate them, nullify them in case of false positive, delete them, acknowledge them. The results are present but sometimes, the results in failed state are not directly linked to a real problem for the application.

Sometime, it is the script that is badly designed, sometime an update on the website elements create a change in xpath and create a failed result but the website is still working as intended. Sometime the website goes down in purpose for an update and then get back online. Sometime we need to update the script of the synthetic but meanwhile, the old script has run one more time than intended.

My idea would be to create those functions:

delete: can't be more clear than the name. The result is like a Men in Black, it never existed.

nullify: keep the result data but change the outcome/display. A failed result could be changed in a success result and the opposite too. A success result could be marked as failed.

acknowledge: the result failed, we know it is a real failed, but we don't want it to be showing in graph or taken into account for stats or whatever. So the result stay, with the same state but it is bypassed by other functionnality just as if it doesn't exist.

Validate: not sure it is a needed functionality... But we could imagine a comment section linked to the result that explain the problem of the failed result. This comment section will appears on the other failed result that possess the same error. That would be helpful to diagnose the error.


Idea priority High