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Status Future consideration
Workspace Instana
Categories Sensor
Created by Guest
Created on May 13, 2025

Monitoring Postilion with Instana

Using an Instana tool to monitor and do tracing on Postilion is useful for Capitec bank because it helps ensure that payment services—such as ATM, POS, and online transactions—run smoothly, quickly, and reliably. It gives real-time visibility into how the system is performing, helps detect issues before they affect customers, and speeds up troubleshooting when problems occur.

Those who benefit include IT operations teams, monitoring teams and they would gain faster root cause analysis and system stability; business teams, who would get insight into transaction success rates and customer experience; compliance teams, who can track uptime and performance for audits; and executives, who can make informed decisions with data showing how system issues impact revenue and customer trust.

Instana would automatically monitor key components of Postilion, track transactions end-to-end, alert teams when performance degrades or errors spike, and provide dashboards showing system health and business impact.

Idea priority High