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Status Under review
Workspace Instana
Created by Guest
Created on Jun 10, 2025

Make results for service not in use in selected timerframe visible in analytic/API

We noted that the Applications dashboard in Instana displays the metrics (calls, latency, etc.) for each service, including those with no calls, regardless of the time window.

However, when querying services in Analytics in Instana, services that have not received calls are not displayed, regardless of the time window.

A query with the Instana API also does not return any data.

Our UC is to identify services that are recognized by the platform but are no longer running or no longer receiving calls regardless of the time window selected.

Idea priority High
  • Guest
    Sep 15, 2025

    As discussed with Martin Fuentes, IBM Instana Product Management, we want to address and support this FR as per our detailed business needs

    Detail top level business case
    Monitoring MOVAS services is important to the Application Manager, especially for identifying services that are recognized by the platform but are no longer running or no longer receiving calls.

    The goal is to support the Monitoring and Reporting on the LifeCycle of Services deployed for and operating under the Business Plattform MoVAS, through autonomous Teams.

    Idle Services or Services without any calls over a selected timeframe must be swiftly identified and reported to the relevant Ops Teams for appropriate measures.

    However, manual monitoring of idle services in Instana is time-consuming and error-prone.


    The obstacles to the Automation of Idle Service Monitoring are as follows:

    1. Query-based Analysis of Service idleness is not possible, as the 0-calls results are curtailed by design on the Analytics View.

    2. Alerting is not possible, as a calls.sum of 0 is not returned by the alerting configuration.

    3. Service idleness cannot be displayed on a Custom Dashboard in Instana, as the query framework does not support a calls Count.

    4. No external data Analysis tool can be used to assess calls data, as the Instana API qqueries do not include Services with 0 calls in the Response Body.

    Conclusion
    Currently the transparency and traceability of existing services (without current request use) within Instana is questionable

  • Guest
    Aug 1, 2025

    Hi there, is there any update on this FR?

  • Guest
    Jul 23, 2025

    Thanksfully FR is under review for a while now ... is there an update -> Our Business Case to query and report also services currently not in use