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Status Under review
Workspace Instana
Categories Real User Monitoring
Created by Guest
Created on Jun 25, 2025

RELATED IDEAS

Enhancing the RUM(Real User Monitoring) of Instana by the feature like Dynatrace's Visual Complete.

Currently, Instana’s "onLoad time" metric does not include XHR (XMLHttpRequest) or fetch requests that occur after the initial page load. The "onLoad time" is specifically defined as the time from fetchStart to loadEventEnd according to the browser’s navigation timing API.
My customer is asking why Instana does not support the metric like Dynatrace's metric, "Visual Complete" for RUM(Real User Monitoring).

Dynatrace supports measuring XHR (asynchronous requests like XMLHttpRequest and fetch) actions with the Visual Complete metric. When an XHR action occurs—such as a user-triggered AJAX request—Dynatrace starts observing changes to the DOM at the beginning of the XHR callback and continues this observation until shortly after the callback ends. If the XHR action causes new visible elements or resources (like images, stylesheets, or iframes) to be added to the page, Dynatrace tracks their loading and includes them in the Visual Complete calculation. This means Visual Complete for XHR actions reflects when all visible content resulting from the XHR is fully rendered to the user.
 

Idea priority Urgent
  • Guest
    Jul 31, 2025

    Here is a diagram showing Dynatrace's Visual Complete in Instana.

    Instana_EUM_Met...
    Instana_EUM_Metrics_explain.png
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    Instana_EUM_Metrics_explain.png
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  • Guest
    Jul 11, 2025

    In the ppt file as attached, a web page has loaded and XHR called right away. After that, XHR called next and next again. In this case, the customer wants to know "what action the end-user did with the XHR bars" in Instana.

    Reply
  • Guest
    Jul 2, 2025

    To clarify the requirement from the customer, I uploaded a ppt file that explain how to enhance Instana in detail.

    Instana_Feature...
    Instana_Feature_Enhancement_as_Dynatrace_Visual_Complete.pptx
     Instana_Feature_Enhancement_as_Dynatrace_Visual_Complete.pptx
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    Instana_Feature_Enhancement_as_Dynatrace_Visual_Complete.pptx
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