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Status Not under consideration
Workspace Instana
Categories Access Control
Created by Guest
Created on Jul 11, 2025

RELATED IDEAS

Request for Instana’s authentication function

The customer would like to request to enable the use of multiple (at least two) Azure AD tenants for SAML authentication IdP.

Our customer is using two Azure AD tenants as the authentication provider. One is for headquarter, the other is for IT subsidiary.

Currently, they register Azure AD tenant for headquarter as Instana’s SAML authentication IdP, but this occurs complexity in their Instana operation.

If Instana supported registering multiple Azure AD tenants for a single Instana backend server, it would significantly simplify their operations and maintenance. 

If this feature is not acceptable, the customer would like to use both SAML authentication and Instana’s built-in authentication using individual IDs and passwords. 

Idea priority High
  • Admin
    Máté Návay
    Nov 14, 2025

    Configuring an IdP through federated authentication means we fully "outsource" the user identification to a trusted provider. That means we can only forward users to a single defined URL and we will only accept authenticated users coming back from that same provider.
    Enabling password login alongside this would mean it is no longer ensured that each user is authenticated against that federated authority and significantly lowers the security of the tenant.

    Multiple IdPs can be proxied through tools like KeyCloak, which handle the somewhat complicated logic and forward users to the appropriate IdP.


    We offer API endpoints to delete the SAML (or OIDC) config in case the customer IdP becomes unavailable, which allows users to reset their passwords if they don't have one and enable them to log back into Instana.
    We're not currently planning to change this configuration.

    Reply

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