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The logs customers see are most likely the Application WARN and ERROR logs collected by Instana Tracers. These are alone collected automatically by Instana.
Opentelemetry collector is required to collect System logs or other logs like Application logs of type INFO. Since Opentelemetry collector is not available yet for AIX, let us please track that support in https://ideas.ibm.com/ideas/INSTANA-I-3828
If Websphere is running in any container environments like CRIO or ContainerD or Docker, the logs can be collected through there. Please note that collecting these logs require specific license in SAAS. OnPrem installations need to request entitlement(free-of-cost) from Instana team.
Doc links:
ContainerD: https://www.ibm.com/docs/en/instana-observability/1.0.301?topic=technologies-monitoring-containerd#configuring-the-containerd-sensor
Docker: https://www.ibm.com/docs/en/instana-observability/1.0.301?topic=technologies-monitoring-docker#enabling-docker-log-collection
Thanks,
Mary Reni Rajaian
This idea is raised as I got the confirmation from the IBM ticket that events from the systemout.log is not captured currently from the ticket nubmer TS019715014