Skip to Main Content
Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Not under consideration
Workspace Instana
Categories Alert
Created by Guest
Created on Aug 25, 2025

Instana agents count metric not available in Smart Alerts

From customer:

While attempting to create an alert to monitor the metric "Count (Number of reporting Instana Agents)", we noticed that this metric is not available under: Infrastructure → Create Smart Alert → Metric → Select metric,  Interestingly, the same metric can be found under: Analytics → Analyze infrastructure → Instana Agents

 

To achieve that, there is a hacky way to get that metric out of Instana that is not straight forward for the customer, please read the related IBM Support case for more details.

The goal, is to have a simple "Agents.Count" metric available for Smart Alerts.

Idea priority High
  • Admin
    Máté Návay
    Sep 2, 2025

    As with most usage data (ingest, log volume, etc) the agent count is not a metric of the observed environment, rather a usage and billing topic.
    Thus we don't have these as metrics internally and don't plan to add smart alerts on usage.

    A simpler, more usage and billing focused "alerting" is being considered for owners to be able to set up.