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Status Functionality already exists
Workspace Instana
Categories WAS
Created by Guest
Created on Nov 12, 2025

RELATED IDEAS

Instana to instrument IBM Financial Transaction Manager and ODM for Payments

Bank client wants to use Instana to monitor traces, metrics and logs from IBM Financial Transaction Manager.

Asking for Instana to support FTM observability.

Goal is end-to-end observability in Financial Transaction Manager to reduce MTTR for FTM.

 

Instana is well suited as it already supports Openshift, MQ, ACE, Spring Boot, Java, WAS, Liberty, DB2.

Can Instana also monitor FTM Server running FTM – can we collect metrics, logs and traces and show alongside the rest of the payment value chain?

The bank is standardizing on OpenTelemetry so can provide logging with OTel.

Idea priority High
  • Admin
    Venkatesh Sridhar
    Dec 20, 2025

    I am marking this idea as "Functionality Already Exists" as the individual components can be monitored. Expert labs, field teams, SWAT can work on identifying use cases from FTM and ODM teams and provide the appropriate observability solution with Instana.

    Reply
  • Admin
    Venkatesh Sridhar
    Dec 20, 2025

    You can try to engage the ODM team on collaborating with Instana to create these assets. They will know the observability use cases that Instana can solve. For example, support tickets might give an indication on availablility, performance issues that take time to solve. Collecting such use cases will be the first step to create value for both products.

    Reply
  • Guest
    Dec 15, 2025

    Hi Sridhar, that is also my thought, I think making a set of assets for this use case would be very helpful. 
    Do you know who i should discuss that with?

    Reply
  • Admin
    Venkatesh Sridhar
    Dec 13, 2025

    Since most of the components of IBM Financial Transaction Manager (ACE, Liberty, DB2) are monitored by Instana can we engage IBM Expert Labs to set up the monitoring and create suitable best practices assets?

    Additionally, it will be useful to get some data on number of FTM clients to check if there is a business case for Instana Product to invest in this area.

    Reply

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