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Status Functionality already exists
Workspace Instana
Categories Access Control
Created by Guest
Created on Mar 9, 2026

Need the ability to add users to Teams and Roles prior to them logging in for the first time

The customers has many hundreds of users that will be accessing Instana.   They are trying to automate the permissions for the users (Roles and Teams).   Unfortunately, the APIs will not allow you to add a user to a Role or Team until the user has logged in for the first time.   This makes it very difficult to create automation.   The only option is to create automation that checks for new users every X number of minutes.  When a new user is found, add them to the appropriate Teams/Roles.

Idea priority Urgent
  • Admin
    Máté Návay
    Mar 17, 2026

    Role mapping handles this automation exactly by checking the users' attributes sent by the IdP.
    I assume Verizon will not use password login to Instana.

    As the users' attributes can change up to the last second before logging in, the mapping results would not be possible to apply before logging in. Even later consecutive logins will re-assign users should the attributes change between logins.