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Status Needs more information
Workspace Instana
Categories Alert Application perspectives
Created by Guest
Created on Apr 17, 2026

RELATED IDEAS

Application based smart alerts overview that shows tiggered issues

Hi,

As we are implementing Instana to monitor a rather big environment with tons of apps, devs, ops and teams, Smart Alerts seem to be a good way to reduce workload due to the generic nature of the configuration.

It is unusable though as it is ATM (self-hosted release 311). Here is why:

  • When a smart alert fired based on an endpoint within an application context, there is no indication that it fired when I look at the application summary dashboard. The button just says "no issues".

  • Looking into the "stack" we see services and endpoints marked in yellow or red, but only when we click on it

  • Checking the "Smart Alerts" tab in the application tells us that the alerts configurations are active, but that they are currently active issues or incidents. Clicking on one of them suddenly shows the active issues - Hurray - just a couple of clicks to see that something is odd

What we need is:

  • 1 glance at the application view tells us the "Smart Alerts" fired, e.g. with colored numbers on top of the tab (like with the Events navigation)

  • A list of currently triggered alerts in the "Smart Alerts" section - visible as the first view with the configs hidden on a second tab - I need to see what is happen rather more often then configure a new alerts, don't I?

  • Colored stack menu depending on the issues in it

  • Ideally a switch for the Issue indicator on the Application summary "Only issues which impact the whole application/Show all issues in the AP context"

As the information is already there this seems to be a simple UI rearranging issue.


Many thanks and best regards

Rainer

Idea priority High
  • Admin
    Máté Návay
    May 4, 2026

    In case of an active issue, the "triggering entity" is a deciding factor on showing up as issue on (in this case) the Application dashboard. Based on the description, the triggering entity in this case is the endpoint itself and not the Application, which now makes it ambiguous if that means the Application (or applicationS) are also in an erroneous state.

    This is a topic of discussion for issue propagation and incident management, which we're trying to resolve in a way that serves both usecases, in at least exposing the information, that "something" is not fully green.


    It is however possible to show (in SaaS prod with r318 at least) the "Total events generated" or the "Severity" columns which indicate the issues triggered by a Smart Alert config in the selected timeframe both in the Events / Smart Alert configurations list, as well as the Application dashboard / Smart Alerts tab.


    Which at least would already give an indication in the Application dashboard too.

    More generally I would suggest using the Events page and filter for a certain application, like
    entity.application.name:"All services"

    as this returns also services and endpoints affected in the application.

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