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Workspace Instana
Categories Real User Monitoring
Created by Guest
Created on Mar 4, 2022

RELATED IDEAS

Enhance EUM to include Session Replay

We have application teams who are using Dynatrace's Session Replay feature. To move to Instana they are requiring this feature.

Idea priority High
  • Guest
    Aug 18, 2025

    Bradesco has requested the same feature that other vendors, such as Datadog and Dynatrace, already provide. Additional comments have been added regarding the customer’s request:

    Session replay on Crash

    Understand user behavior after a crash.

    Identify what data was entered during the crash journey.

    Replay all user steps leading up to the error.

    Reproduce the error proactively before it happens again.

    Session replay on Usability

    Analyze the user journey to identify usability improvements.

    Session replay on Frustration

    Detect technical frustration (e.g., user couldn’t find a button).

    Map interactions that indicate navigation or usability issues.






    Reply
1 MERGED

Video session replay showing user interaction with the website

Merged
Client asked for this feature as they currently use it with Datadog. They want to be able to see where users spend most time on the website and where issues happen
over 2 years ago in Instana / Real User Monitoring 4

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