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We opened a case for missing database calls and learned how Instana works for successful calls.
The engineering team sent us the following quote,
"Span batching in general doesn't consider the payloads. The rules are based on span metadata like duration and timestamp differences. Once we merge two spans we prefer the data from a span with errors, or if the error count is equal (or zero) we prefer the longer span. There is no special handling for JDBC regarding batching. "
However, the customer needs to see all database calls to trace all flow.
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