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Status Future consideration
Created by Guest
Created on May 30, 2023

Story(Incident) in UI should be able to suggest recommendation based on selected Alerts by Generative AI(WatsonX)

The Key use case of IBM Cloud Pak for Watson AIOps, “AI Manager” is

Proactive Incident Detect & Diagnose by leveraging AI(ML) technology.

Story(Incident) in UI at current version, 3.7.x of AI Manager suggests top 3 Alerts which are related to probable cause but

our customers can not understand the meaning of the Alert in details at the UI.

In the next version, 4.1.x, Anomaly insights section will be added in the details for the better view as attached.

Even if the section is added, the section shows only limited information extracted from the exisiting fields of insights.details so that

SREs must try to analyze the top 3 Alerts again what the problem is in AI Manager.

WatsonX is based on Foundation model(a.k.a Generative AI) so that with WatsonX, AI Manager can acquire the capability to generate recommendation like a man’s handwritten after analyzing the raw data from 3 Alerts in details.

Our customers can extreme productivity by this new feature and SREs be happy!

So, it can be a game changer in WW AIOps Market.   

Rapid adoption to AI manager is required to beat any other competitors. 

Idea priority Urgent