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Status Under review
Created by Guest
Created on Aug 28, 2023

ELK and Instana Deep Link in Slack is required to make SREs and Developers analyze the incident easier

Due to the difficulty of understanding Alert details in AIOps Console,
it can help SREs and Developers to add ELK link and Instana link in the Alert Details in AIOps console to Slack channel as Deep Link.

This can make SREs and Developers analyze the incident easier, which means the improvement of productivity in AIOps.

Idea priority Urgent
  • Guest
    Sep 21, 2023

    Added more information as below.

    Incident(previously Story) is notified in Slack channel and still remains in the channel.

    However, the incidents already closed are not in AIOps console so that Developers can not analyze them in AIOps.

    The customer's requirement is that if there are ELK and Instana link within Alert details in the Slack channel, it's easy to analyze the incidents just clicking the links in the Slack.

    The Incidents still opened have the alerts in AIOps console and developers can see the ELK link and Instana link in the alert details. Using these link, they can analyze the root cause of incident.