Skip to Main Content
Cloud Management and AIOps

This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Under review
Created by Guest
Created on Jun 7, 2024

Cloud Pak for AIOps: Event suppression API for devices placed in maintenance and decommissioned through external tools

Event suppression workflow:

Device placed in maintenance or decommissioned:

  • Device placed in maintenance in external tool
  • External tool workflow calls CP4Aiops REST API and passes the resource and time window (omit end-time if perpetual or unknown or completely decom)
  • CP4AIOps updates an internal maintenance table with the device name and/or ip address and time window
  • CP4AIOps optionally suppresses any existing alarms for the device name and/or ip address (if time window is current and not future)
  • CP4AIOps suppresses newly occurring events through its standard event enrichment process, if time is current

Device removed from maintenance:

  • Device removed from maintenance in external tool
  • External tool workflow calls Impact REST API and passes the resource (e.g. device name, ip address, etc)
  • CP4AIOps removes the device from its maintenance table
  • (optionally) Existing alarms for that device are un-suppressed

Additional notes:

User should have the option of suppressing events or discarding events from devices that are decom or in maintenance

We would need a UI to view all resources that are currently in maintenance or decommissioned

User should be able to also specify user-defined event criteria beyond just resource: e.g. if they have a custom field that they are using that indicates the location of the resource, they should be able to create a suppression policy that suppresses all events that match a defined location.

Idea priority High