Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Under review
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Aug 21, 2024

RELATED IDEAS

Add support for Amazon SES as a destination of an email notification integration of CP4AIOps

Background:

CP4AIOps v4.6 has an email notification integration function.

When we create the integration in CP4AIOps, we must set the following value on the Add integration page following this IBM documentation.

Name:

Description (optional):

Hostname or IP address of SMTP server:

Port of SMTP server:

Source email address:

SMTP password for source email address (optional):

Use TLS to encrypt outbound email (optional):

Email addresses of recipients:

Deployment options:

On the other hands, Amazon SES(SMTP interface)needs the following information to connect an external application with.

The SMTP endpoint address. Connecting to an Amazon SES SMTP endpoint.

The SMTP interface port number. Connecting to an Amazon SES SMTP endpoint.

An SMTP username

An SMTP password

Client software that can communicate using Transport Layer Security (TLS). Connecting to an Amazon SES SMTP endpoint.

An email address that you've verified with Amazon SES.Verified identities in Amazon SES.

Regarding Amazon SES, we cannot use an email address as an SMTP username as per AWS documentation.

Issue:

We cannot create an integration CP4AIOps with Amazon SES since we cannot set an SMTP username on the Add integration page of CP4AIOps.

As a result, the SMTP authentication is failed.

This means that the outbounding integration does not support for Amazon SES

Request:

  • I would like to request adding support for Amazon SES as a destination of an email notification integration of CP4AIOps

  • DueBy the end of August, 2024

Idea priority High

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.