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Status Submitted
Created by Guest
Created on Sep 16, 2024

Supergroup parent should Inherit of Journals from merger groups' parent event

Currently, when a supergroup is created, it doesn't have journal from the merged group's parent events. Lots of customers populate custom fields of parent events based on probable cause or first event in the groups. In absence of complete information about the child events in journal that were part of other groups previously, it is difficult to determine why certain values are populated in parent event. Some customers also sync journal to work noted to ad more context to the incident about child event. If supergroups get journals of child events inherited form other groups it will improve customer confidence in AIOP algorithms, their customizations and improve visibility too. 

Idea priority Urgent