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Status Under review
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Dec 9, 2024

RELATED IDEAS

Enable monitoring user for PostgreSQL database of CP4AIOps NOI hybrid application - monitor using Instana

As per IBM support & Neil Boyette's request, raising this as a feature request. Initially had opened this under Support case TS017890340.  For more information, check this internal discussion in AIOps channel: https://ibm-cloud.slack.com/archives/C02BN1FDJ6R/p1723162674031709

TELUS is using Instana to monitor performance of CP4AIOps & NOI application. This is to provide visibility into underlying application & infrastructure components & proactively identifying issues. We have noticed that we need to have dedicated user for the PostgreSQL database. CP4AIOps uses different PostgreSQL databases and we need a dedicated user that can provide monitoring & visibility into all of those underlying databases without needing to create multiple users for each database. This will help solve the problem we are trying to solve & makes easy to configure it. Please refer more details about the type of configuration we are trying to do using Instana. Please refer this link: 
https://www.ibm.com/docs/en/instana-observability/current?topic=technologies-monitoring-postgresql#create-a-monitoring-user

This feature will enable TELUS team to automatically discover & proactively monitor PostgreSQL databases under CP4AIOps application.

This will help identify & alert if the database performance deviates from normal utilization & identify problems before it start impacting the broad application. 

As of today, it is limiting TELUS to not able to discover & monitor all the databases and TELUS team is not able to identify day to day issues related to PostgreSQL. 

Idea priority Urgent

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