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Status Delivered
Created by Guest
Created on Apr 13, 2021

Add support for multiple ObjectServers in Runbook Automation (Netcool Impact)

Our customer is extending their Netcool landscape to integrate several sites into one centralized stack. Doing so, multiple ObjectServer (one pair per site) will be connected to this centralized approach, resulting in a need for Impact to support those when running the Runbook Automation enrichment. Currently, Impact can only connect to one EventReader, hence only a single pair of ObjectServers.

Idea priority High
  • Guest
    Jun 21, 2022
  • Guest
    May 5, 2021

    Hallo  IBM,

    vielen Dank fuer Ihre Anfrage. Es wurde ein Ticket mit der Referenznummer
    OA41005846 erstellt.
    Subject: Add support for multiple ObjectServers in Runbook Automation (Netcool
    Impact) status has changed to Under review

    > Reply to this message and
    > your response will be added to the idea
    >
    > Cloud
    > Management and AIOps
    >
    > Add support for multiple ObjectServers in Runbook Automation
    > (Netcool Impact) has changed status to: Under review
    > -----------------------------------------------------------------
    >
    > Our customer is extending their Netcool landscape to integrate
    > several sites into one centralized stack. Doing so, multiple
    > ObjectServer (one pair per site) will be connected to this
    > centralized approach, resulting in a need for Impact to support
    > those when running the Runbook Automation enrichment. Currently,
    > Impact can only connect to one EventReader, hence only a single
    > pair of ObjectServers.
    >
    > View idea

    Ihre Anfrage wird so schnell wie moeglich bearbeitet.

    Ihr OpenAdvice Support Team

    Beachten Sie bitte, dass falls Sie diese Anfrage per E-Mail gestellt haben,
    diese nur mit Prioritaet Minor behandelt wird. Falls Sie eine Anfrage hoeherer
    Prioritaet haben, kontaktieren Sie uns bitte telefonisch oder benutzen Sie das
    Webfrontend.

    ---------------------------------------

    Dear IBM,

    thank you for your inquiry. A ticket has been created with the reference
    number OA41005846.
    Subject: Add support for multiple ObjectServers in Runbook Automation (Netcool
    Impact) status has changed to Under review

    > Reply to this message and
    > your response will be added to the idea
    >
    > Cloud
    > Management and AIOps
    >
    > Add support for multiple ObjectServers in Runbook Automation
    > (Netcool Impact) has changed status to: Under review
    > -----------------------------------------------------------------
    >
    > Our customer is extending their Netcool landscape to integrate
    > several sites into one centralized stack. Doing so, multiple
    > ObjectServer (one pair per site) will be connected to this
    > centralized approach, resulting in a need for Impact to support
    > those when running the Runbook Automation enrichment. Currently,
    > Impact can only connect to one EventReader, hence only a single
    > pair of ObjectServers.
    >
    > View idea

    Your request will be processed as soon as possible.

    Your OpenAdvice Support Team

    Please note that if you have submitted this request by e-mail, it will be
    treated as a priority minor. If you have a higher priority request, please
    contact us by phone or use the webfrontend.