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This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Status Planned for future release
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on May 8, 2025

RELATED IDEAS

Interactive Performance: Support far more than 40 simultaneous users

See this idea on ideas.ibm.com

Large customers support multiple teams in around-the-clock operations across multiple disciplines. While not all users will be focused on the same elements within the UI (spreading themselves by role across Incident, Inventory, Performance, Automation/Resolution etc disciplines), the product as it stands is listed as only supporting 40 users. This is well below the requirement for a large multi-national company with multiple operations centres and dedicated teams. 

At least a doubling of this level is required across the core Incident/Event management capabilities in order to provide the service level expected for large users.

Idea priority High

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