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Status Under review
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Sep 11, 2025

RELATED IDEAS

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue.
Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. 

Raise an enhancement request to support OAuth 2.0 client_credential grant_type, which is highly possible to solve an Production issue as ServcieNow Support suggested. 
There's an public source advises not to use OAuth 2.0 Password grant-type with security concerns - quote:

"
The OAuth 2.0 Security Best Current Practice document and the upcoming OAuth 2.1 specification strongly advise

against using the password grant type due to security concerns, including the direct exposure of user credentials

to the client and limitations in implementing advanced authentication methods
"

Idea priority Urgent

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