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Status Under review
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Sep 29, 2025

RELATED IDEAS

Unable to get the thread count from the nci secondary server(noi-nciserver-1 )

Verizon operates with two NCI server nodes: noi-nciserver-0 (primary) and noi-nciserver-1 (secondary). At times,the primary node’s thread count can reach up to 200, which is currently monitored through the eventprocessor.log. Since load balancing is distributed across both nodes, it is equally important to monitor the thread count of the secondary node. However, this is not currently possible because the eventprocessor.log is not enabled on noi-nciserver-1 shown in the screenshot attached. Verizon has requested the capability to monitor the thread count on the secondary node to enable proactive scaling based on workload.

nci-server1.png
nci-server1.png
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nci-server1.png
Idea priority High

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