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Status Submitted
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Oct 12, 2025

RELATED IDEAS

Modify the time span between alert clearance and alert deletion and trigger policy when an alert is deleted

Background

In the current IBM AIOps , alerts that reach the cleared state are automatically deleted after approximately 2 minutes.
While this default behavior helps optimize database performance, it lacks flexibility for environments that require longer retention periods or additional post-clearance processing.

During migration from legacy Netcool/OMNIbus environments, this limitation becomes significant, as administrators often rely on configurable clearance retention periods and triggers that perform cleanup or notification actions before alerts are permanently deleted.

Problem Statement

  1. The time span between alert clearance and deletion is fixed to 2 minutes and cannot currently be modified.
    1. Some environments require a longer delay to allow for post-processing, reporting, or synchronization with external systems.
  2. There is no mechanism to trigger a policy when an alert is deleted, which prevents automation of cleanup tasks or post-deletion actions (e.g., notifying downstream systems, updating audit logs, or adjusting correlated entities).

Proposed Enhancements

  1. Configurable Alert Deletion Delay
  2. Policy Trigger on Alert Deletion
Idea priority Urgent

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