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Status Submitted
Created by Guest
Created on Jan 22, 2026

Dashboard to Track User Activity and Adoption Metrics on AIOps Platform

To enhance visibility into user engagement and adoption of the AIOps platform, it is essential to implement a dashboard with in AIOps that tracks key performance indicators (KPIs) related to user activity. This will support data-driven decisions for platform improvements and demonstrate the value addition of AIOps adoption.

Requested KPIs:

Number of Active Logged-In Users per Session:

  • Track the count of users actively logged into the platform during each session.

Page Access Metrics:

  • Monitor the number of users accessing key pages (e.g., Resource Management, Automation Policies, Alerts, Filters, Views, Runbooks, Custom Dashboards, Topology Templates etc) on a daily, weekly, and monthly basis.

User Contribution Metrics:

  • Identify top users contributing to template and policy creation or modification.

Additional Recommended Metrics:

Session Duration:

  • Measure the average time users spend on the AIOps platform per session.

Feature Adoption Rate:

  • Track usage frequency of newly introduced features or modules.

Action Breakdown:

  • Categorize user actions (e.g., view, create, modify, delete) for templates, filters, views, custom dashboards, runbooks and policies.

Idea priority Medium