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Status Under review
Created by Guest
Created on Feb 18, 2026

Assign a runbook to incident

Today we need send a message by a webhook when an incident is created/updated, currently we are using "Invoke IBM Tivoli Netcool/Impact" but we want to aviod use impact and solve whole workflow in AIOPs

In Automation-> Policy Template currentrly we have "Assign a runbook to alerts" and we need "Assign a runbook to incident"

Idea priority High
  • Admin
    Carl Murray
    Feb 20, 2026

    Thanks for submitting this idea, we are currently in the process of discussing it internally. In the meantime, could you please share some example scenarios where you see this functionality being useful?