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Status Submitted
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Apr 10, 2026

RELATED IDEAS

Make short Incident IDs be actually useful

The incident pages display a short ID like "abcd-efgh" for each incident. This is useful for a human to be able to identify an incident quickly (as opposed to the full UUID like 0000019d-637a-6322-0000-0000000411fc)

These short-ids are apparently generated on the fly from the long UUID. They are not stored in the database.

However, there are several problems with this

  • If you search for a short-id (e.g. if someone sends you an email with a short ID in it) it is not found.
  • If you sort by ID it actually sorts by the underlying long UUID, meaning that the User interface is *not* sorted by the short ID, making it hard to find a short-id
  • The API does not return the short ID, meaning that there is no way for an external system to display a short human-readable value that allows a user looking at the Incident display to correlate an incident with one displayed in the external system (the external system can LINK back to CP4AIOPs using the full UUID).

If the short id is going to be displayed, it should be made to be actually useful.

Idea priority Low

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