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Status Submitted
Created by Guest
Created on Oct 6, 2026

Multiple Variable Handling in Runbook Automation

Current Behaviour: 

During Runbook automation execution, only a single variable can currently be extracted from the JSON unfiltered output.

Expected Capability: 

The solution should support extracting and utilizing multiple variables from the JSON (unfiltered output), enabling key attributes such as message, status, and other relevant fields to be passed to the event details for enhanced event enrichment and processing.

It will provide ability to capture multiple output parameters from raw Json and map them directly into the input fields of the next automated step. Please see the attached screenshot for same.

Business Impact: 

Implementation of this RFE will enable Runbook Automation to capture and send detailed execution status and meaningful messages back to events, providing better visibility into automation outcomes and improving operational decision-making.

Idea priority Urgent