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Status Is a defect
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Mar 9, 2022

RELATED IDEAS

Required documentation on 502 Bad Gateway error if uploading a large file to the FileObserver is slow or interrupted

When setting up a FileObserver a file can be uploaded with prior data. If this is being uploaded and is delayed or interrupted a 502 Bad Gateway message can be displayed. No further information is given. Documentation explaining that this error can be displayed when the upload of the file is too slow or has been interrupted would be helpful to the customers. Suggestions like copying the file locally and then uploading it to the observer would be useful and could help prevent further cases.
Idea priority Medium
  • Admin
    Erika Kido
    Reply
    |     Mar 11, 2022

    Thank you for submitting this issue. We believe this is a defect. Could you please open a support ticket here: https://www.ibm.com/mysupport/s/?language=en_US

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