This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Ability to select what stages of the lifecycle of a CEM incident e-mail and voice call
To have the ability to specify how each person/group is notified for each step (Creation, Group Assign, Take Ownership, In-progress & resolved) of the Lifecycle of a CEM incident as currently if a person is setup for e-mail and voice they get both for all of these so we have to put an Incident policy in place to only notify if the "Assigned by" attribute is "empty" to stop un-necessary notifications.
Do not place IBM confidential, company confidential, or personal information into any field.