Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Not under consideration
Workspace ITM/IBM APM
Created by Guest
Created on Apr 28, 2021

RELATED IDEAS

APM agent for MQ Appliance should monitor Hardware too

We are using massively MQ Appliance but the last version of agent is not complete because it doesn't show information about MQ Appliance Hardware

Idea priority Urgent
  • Admin
    Warren Zhou
    Reply
    |     Nov 3, 2022

    Even OS agents do not capture the requested level of detail.

  • Guest
    Reply
    |     Jun 22, 2021

    What the MQ team would need is something like the cli "test hardware" outcome which returns some useful info on the status of storage (at the very end of the output, look at the RAID state) along with many other parameters of interest. Our internal customers would need info about the RAID, and this would be really urgent. But also other information returned by the command would be useful in order to have a general look on the appliance health:

    mqa(config)#‌ test hardware

    [success] Backtrace file does not exist.

    [success] MAC address of interface 'eth0'

    : c4:00:ad:08:30:46.

    [warning] Physical link state on interface 'eth0' : down.

    [success] Statistics for interface 'eth0': no errors.

    [success] MAC address of interface 'eth1': c4:00:ad:08:30:47.

    [warning] Physical link state on interface 'eth1' : down.

    [success] Statistics for interface 'eth1': no errors.

    [success] MAC address of interface 'mgt0': c4:00:ad:09:b7:74.

    [success] Physical link state on interface 'mgt0' : up.

    [warning] Statistics for interface 'mgt0': errors.

    [success] MAC address of interface 'eth10' : c4:00:ad:11:1e:ca.

    [warning] Physical link state on interface 'eth10' : down.

    [success] Statistics for interface 'eth10' : no errors.

    [success] MAC address of interface 'mgt1': c4:00:ad:09:b7:75.

    [warning] Physical link state on interface 'mgt1' : down.

    [success] Statistics for interface 'mgt1': no errors.

    [success] MAC address of interface 'eth11' : c4:00:ad:11:1e:cb.

    [warning] Physical link state on interface 'eth11' : down.

    [success] Statistics for interface 'eth11' : no errors.

    [success] MAC address of interface 'eth12' : c4:00:ad:11:1e:cc.

    [warning] Physical link state on interface 'eth12' : down.

    [success] Statistics for interface 'eth12' : no errors.

    [success] MAC address of interface 'eth13' : c4:00:ad:11:1e:cd.

    [success] Physical link state on interface 'eth13' : up.

    [success] Statistics for interface 'eth13' : no errors.

    [success] MAC address of interface 'eth14' : c4:00:ad:a1:96:1a.

    [warning] Physical link state on interface 'eth14' : down.

    [success] Statistics for interface 'eth14' : no errors.

    [success] MAC address of interface 'eth15' : c4:00:ad:a1:96:1b.

    [warning] Physical link state on interface 'eth15' : down.

    [success] Statistics for interface 'eth15' : no errors.

    [success] MAC address of interface 'eth16' : c4:00:ad:a1:96:1c.

    [warning] Physical link state on interface 'eth16' : down.

    [success] Statistics for interface 'eth16' : no errors.

    [success] MAC address of interface 'eth17' : c4:00:ad:a1:96:1d.

    [success] Physical link state on interface 'eth17' : up.

    [success] Statistics for interface 'eth17' : no errors.

    [success] MAC address of interface 'eth20' : c4:00:ad:a1:60:44.

    [success] Physical link state on interface 'eth20' : up.

    [success] Statistics for interface 'eth20' : no errors.

    [success] MAC address of interface 'eth21' : c4:00:ad:a1:60:44.

    [success] Physical link state on interface 'eth21' : up.

    [success] Statistics for interface 'eth21' : no errors.

    [success] MAC address of interface 'eth22' : c4:00:ad:a1:60:43.

    [warning] Physical link state on interface 'eth22' : down.

    [success] Statistics for interface 'eth22' : no errors.

    [success] MAC address of interface 'eth23' : c4:00:ad:a1:60:42.

    [warning] Physical link state on interface 'eth23' : down.

    [success] Statistics for interface 'eth23' : no errors.

    [failure] Expected number of interfaces: 20 - Found: 16.

    [success] The status of fan 'fan-1' : is ok.

    [success] The status of fan 'fan-2' : is ok.

    [success] The status of fan 'fan-3' : is ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel A Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel B Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel C Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel D Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel E Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel F Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel G Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel H Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel J Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel K Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel L Temperature' : ok.

    [success] Status of temperature reading 'CPU DIMM 1 Channel M Temperature' : ok.

    [success] Status of temperature reading 'Hardware Monitors Temperature' : ok.

    [success] Status of temperature reading 'PCH Temperature' : ok.

    [success] Status of temperature reading 'Power Supply 1 Hotspot Temperature' : ok.

    [success] Status of temperature reading 'Power Supply 1 Intake Temperature' : ok.

    [success] Status of temperature reading 'Power Supply 2 Hotspot Temperature' : ok.

    [success] Status of temperature reading 'Power Supply 2 Intake Temperature' : ok.

    [success] Status of temperature reading 'Temperature CPU1' : ok.

    [success] Status of temperature reading 'Temperature CPU2' : ok.

    [success] Status of temperature reading 'Temperature Inlet 1' : ok.

    [success] Status of temperature reading 'Temperature Outlet 1' : ok.

    [success] Status of voltage reading 'Power Supply 1 In Voltage' : ok.

    [success] Status of voltage reading 'Power Supply 1 Out Voltage' : ok.

    [success] Status of voltage reading 'Power Supply 2 In Voltage' : ok.

    [success] Status of voltage reading 'Power Supply 2 Out Voltage' : ok.

    [success] Status of voltage reading 'Voltage +1.5' : ok.

    [success] Status of voltage reading 'Voltage +1.8' : ok.

    [success] Status of voltage reading 'Voltage +12' : ok.

    [success] Status of voltage reading 'Voltage +3.3' : ok.

    [success] Status of voltage reading 'Voltage +5' : ok.

    [success] Status of voltage reading 'Voltage +5 Standby' : ok.

    [success] Status of voltage reading 'Voltage Battery' : ok.

    [success] Status of voltage reading 'Voltage CPU1 Core' : ok.

    [success] Status of voltage reading 'Voltage CPU2 Core' : ok.

    [success] Battery status is OK. [success] CPUs OK

    [success] Memory all present CPU1_DIMM_A1 0x0022 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9C63

    CPU1_DIMM_B1 0x0022 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9C7C

    CPU1_DIMM_C1 0x0022 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9C6C

    CPU1_DIMM_D1 0x002A 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9B5D

    CPU1_DIMM_E1 0x002A 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9B6E

    CPU1_DIMM_F1 0x002A 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9C81

    CPU2_DIMM_A1 0x0032 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9C1F

    CPU2_DIMM_B1 0x0032 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2CA43B

    CPU2_DIMM_C1 0x0032 16384

    MB Micron 18ASF2G72PZ-2G6D1

    1C2CA403

    CPU2_DIMM_D1 0x003A 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9B7A

    CPU2_DIMM_E1 0x003A 16384

    MB Micron

    18ASF2G72PZ-2G6D1 1C2C9C30

    CPU2_DIMM_F1 0x003A 16384

    MB Micron 18ASF2G72PZ-2G6D1

    1C2C9C45

    success] RAID array 2 state is ok.

    [success] RAID array 1 state is ok.

    success] RAID battery state is ok.

    [failure] RAID logical drive 1 state : degraded.

    success] RAID Physical Drive 11 state is ok.

    [critical] RAID physical drive 10 : unconfiguredBad.

    [critical] RAID physical disk 10 has an error.

  • Guest
    Reply
    |     Apr 28, 2021

    By the current design, the MQ Appliance Agent need work on the REST API of MQ Appliance: https://www.ibm.com/docs/en/mq-appliance/9.1.0.0?topic=resources-status, if the required status metrics are out of the scope, we need more investigation, then try to redesign and re-implement the agent. Could you please provide more details about the hardware monitoring requirement, such as hardware type, metric name, etc. Thanks.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.