Cloud Management and AIOps
This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
Overall missing:
What are the primary use cases?
Who are the primary personas?
Will make what easier and faster to customize? ("will make it easier and faster to customize instead of building from scratch.")
Some example questions below to draw that out.
Example questions to uncover the target personas and use cases
Is there a persona/position/role that requires the same person to access both RAN performance and IP performance data within a single solution?
What are the perceived benefits of combining RAN performance data and IP performance data into a single platform? What insights do you anticipate this would provide?
Is access to RAN performance data important to troubleshoot IP network issues and/or vice-versa?
How do you do this now?
Can you give an example use case that would benefit yourself or the team today?
Is there a persona/position/role that requires the same person to access both Mobile Core performance and IP performance data into a single platform?
What are the perceived benefit(s) of combining Mobile Core (i.e. LTE,5GC) performance data and IP performance data into a single platform? What insights do you anticipate this would provide?
Is access to Mobile Core performance data important to troubleshoot IP network issues and/or vice-versa?
How do you do this now?
Can you give an example use case that would benefit yourself or the team today?
Possible example target use-cases to be validated
a. to leverage the reporting and workflow capabilities of Data Insight for the data collected by TNCP? Why?
b. to leverage the complex alerting capabilities of SevOne for TNCP Data? If so, why?
c. to leverage some other specific feature that SevOne provides?
d. to combine data from multiple network domains within a single report or dashboard?
Who are the primary users/consumers of those reports? What challenges/problems would this solve for them? How would that improve their ability to execute?
What domains are we talking about? (i.e., RAN, 4G/5G Core, xHaul, MPLS, Carrier Ethernet, GPON, LAN/Datacenter, Cloud, other?)
Why the perceived need to combine them? (Current End-to-end view of performance is lacking, to reduce tool cost(tools rationalization), Collaboration of multiple teams within a common platform, other?)