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Status Needs more information
Workspace SevOne
Categories Software Defined WAN (SDWAN)
Created by Guest
Created on Nov 12, 2024

RELATED IDEAS

NOC needs to add PDU Loss detected by Versa probes between SDWAN Tunnel Endpoints

The "Loss" Value that SevOne uses to trigger the PPM Polices is based on the FWD & REV Loss and NOT the PDU Loss. The FWD & REV Loss are not class specific and  measure loss of data received in either direction. The key thing here is if, as is often the case, a customer  sends bursty traffic this can cause QoS drops and this has seen to generate PPM Loss tickets. This is something we want to avoid. From the NOC side we feel the loss should use the PDU Loss.

Idea priority High
  • Admin
    Matt Sweet
    Reply
    |     Dec 4, 2024

    @Guest We'll reach out to discuss this ask with you shortly.

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