Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Under review
Workspace SevOne
Categories Network Management System (NMS)
Created by Guest
Created on Nov 14, 2024

RELATED IDEAS

syslog - 8 level(s) of notification - Customizing the SevOne alert levels for the 8 levels of Syslog Message.

When a syslog message is received by SevOne, we decide what color alert it gets.  Currently there are default 8 levels of Syslog. 

Can those 8 colors be customized per NMS cluster instance? 

Like make it a whole new setting under "Cluster" > "cluster settings"?

Can we have default 16 colors? or the possibility of customizing the colors?

Can there be different colors used / configured for the same alert level? for instance if I have an "emergency" alert come in for different two products but I want one "emergency" alert red for one product's alert and the other "emergency" alert brown (new color) can that feature please be added?

Basically trying to add end user customization of Syslog.

syslog-levels.png
syslog-levels.png
Open full size
syslog-levels.png
Idea priority Medium
  • Admin
    Ryan Wilson
    Reply
    |     Dec 4, 2024

    Hey Brian, would you be willing to join me for a short video conference to review this use case in greater detail? Feel free to reply to my email, ryan.wilson4@ibm.com, to coordinate.

  • Guest
    Reply
    |     Nov 21, 2024

    Hello,

     

    Yes I understand SevOne follows the "syslog" standard.  What if there was an option to "break from the standard" and do a custom syslog message colors per each cluster instance.  In an image I will attached, I have 2 "Emergency alerts" the "Threshold triggered" Emergency Alerts I would like to see a different color as they are Important but would be nice to differentiate from the other down alerts.

  • Admin
    Matt Sweet
    Reply
    |     Nov 20, 2024

    Hi Brian, is it more that you could use more severity levels for alerts or do you have another use for other colors? We have closely modeled our alert severities to the syslog standard and it would take a lot to extend it further.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.