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Status Future consideration
Workspace SevOne
Categories Network Management System (NMS)
Created by Guest
Created on Feb 17, 2025

RELATED IDEAS

1. Incorporate CSV Attachments in Email Reports & 2. Ensure Full Feature Parity Between Data Insight and NMS Reports

See this idea on ideas.ibm.com

  1. Incorporate CSV Attachments in Email Reports
    Introduce the option to include raw data in CSV format as an attachment when generating and sending email reports through Data Insight. This feature is already available in NMS (vPAS) but is currently absent in Data Insight. Adding this capability would align the functionality of Data Insight with NMS, ensuring users can access raw data directly from email reports without additional steps.
     
  2. Ensure Full Feature Parity Between Data Insight and NMS Reports 
    Position Data Insight as a comprehensive reporting tool that can fully replace NMS Report capabilities. To achieve this, ensure all critical features, such as attaching CSV data in email reports, are included. This enhancement would simplify workflows and reduce the need for users to maintain both "vPAS + DI" systems, thereby improving efficiency and user experience.
Idea priority High
  • Guest
    Reply
    |     Feb 18, 2025

    This isn’t a "nice-to-have"—it’s a strategic fix to prevent talent attrition and revenue leakage caused by workflow gaps!

    Why this matters:

    • Teams waste 20+ hours monthly manually exporting CSV from Data Insight—time that should fuel analysis, not data shuffling.

    • Delays in sharing raw data during client emergencies erode trust and damage credibility.

    Our urgent ask:
    1️⃣ Publicly share the priority status and roadmap for this feature to demonstrate SevOne’s commitment to user-driven innovation.
    2️⃣ Streamline workflows to boost customer retention and strengthen competitive differentiation.

    The ROI is undeniable. Users are watching—now is the time to act.

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