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SD-WAN (PPM) - ALARM COLLECTION BEHAVIOR CHANGE - 3 PROPOSALS

See this idea on ideas.ibm.com

The Verizon SD-WAN Product Development team are looking to review the logic for SD-WAN T-PPM for Versa.  

This would be applicable for the following values:  

(1) Round Trip Delay (RTD)/Latency
(2) Delay Variation
(3) Packet Loss (PDR)

New proposal:

  • Time Over Threshold
    -   MPLS/PIP - 3 consecutive samples of 5 mins
     Internet/IDE - 4 consecutive samples of 5 mins

Current logic for Versa: (forward loss + reverse loss)/2, based on the actual loss %age and for three consecutive intervals

Three (3) options to review are detailed in the attached deck.

This will affect the overall well-being of this product which for the moment has been put on hold due to the extremely high number of tickets.  

There is funding available for this initiative.
 

 

 

Idea priority Urgent
  • Admin
    Deva Dash
    Reply
    |
    Mar 24, 2025

    Hello Brigitte,

    As discussed on email, we are targeting the PDU loss metrics for the upcoming release.
    This will facilitate you and the account team to make the necessary policy changes as mentioned in the three options.

    Regards,

    Deva