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Status Under review
Workspace SevOne
Created by Guest
Created on Jan 21, 2026

Improvements to alert generation and storage tracking would help prevent high alert count based performance impacts.

A significant factor in SevOne cluster performance is the size of the alerts table.
SevOne identifies 2 million alerts as the benchmark point for when negative impacts to performance may be seen.
However, there is no warning or alerting mechanism for this aside from manually checking the size of the alerts archive periodically.

This can lead to situations where policies that result in large influxes of alerts, or overzealous storage of archived alerts lead to significant cluster impact.

There are a few suggested additions to the product would allow for better tracking and alerting based on the size of the alerts table and raise awareness of the specification.

1. Self monitoring metrics for the rate of alert generation in SevOne could inform customers of significant overall events that are leading to increased alert generation.
2. Self monitoring metrics for the size of the alerts table in the cluster with a selfmon policy could alert customers when the alerts table has reached a problematic scale.
3. An Admin Message triggered when the alerts table is out of specification would provide an unavoidable alert to the issue.
4. Improve alert trim settings to keep the size of the alerts table under 2 million rows.

Idea priority High
  • Guest
    Jan 26, 2026

    I worked with a customer today who had 6 million alerts on their system. The alert volume had suddenly changed a couple of months ago from <100 alerts per day to over 100k alerts per day, but the customer was unaware of this. 

  • Admin
    Ryan Wilson
    Jan 22, 2026

    I would much rather invest in getting alerts to scale vs further complexify self-monitoring just to prohibit customers doing more of what they get value out of. <DarthVaderLackOfScale.jpg>

    We should probably do both if some customers are really generating 1M+ alerts in a single day, but I'd like to better understand why this is happening in the first place.

    Let's discuss during the next Support interock, please.

  • Guest
    Jan 22, 2026

    Just checked, there is one endpoint to delete an alert by ID, but nothing to delete alerts using a timespan or any other filters. 

    DELETE  /api/v3/alerts/{id}  -   Deletes an existing alert

         So deleting millions of alerts using id is not going to be practical


     

  • Guest
    Jan 22, 2026

    I would like to add one more suggestion. As of today, there is no capability in the product for a user to trim/delete alerts based on criteria like policies, etc. where a Policy might generate a huge number of unexpected alerts. While the only way to reduce the alerts is by reducing the retention, but as in our use case, since 31 Dec 2025, we started seeing +1 million alerts on a daily basis and going up 2.5 million on certain days. 

    The SelfMon metrics are absolutely necessary, but then providing the capability to delete what they want based on filters like device/policy/threshold, etc. can enable remove/trim noise from the environment while leaving valid alerts for the customer even for a longer duration as per their requirements.