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Status Submitted
Workspace SevOne
Categories Data Insight (DI)
Created by Guest
Created on Mar 6, 2026

RELATED IDEAS

sevone-cli command to override the super admin privilege

If the auth source datasource's admin user for the tenant is unavailable or inaccessible due to any reason, then there is no way to get the DI to get Super Admin user privilege on the DI instance. The only way out is for Support Team to get engaged, who will then need to engage Dev Escalations to perform the database level CRUD operations. There is no CLI tool also available that provides such capability and it is a dangerous option for any user, to perform direct database operations on DI.

For example, when the customer first sets up DI, they have used a user with admin privileges as the DI 'admin' or rather super admin user. Now the user was inaccessible, in this case due to the user being TACACS user and TACACS is no longer supported, however, customer has upgraded.

Also, it might be a situation that the user is deleted permanently, or the customer wants to change the super admin user, i.e. basically the main auth user which is set up when a datasource/tenant is first configured in DI.

We are asking such capability that customers should be able to perform such operations on their own using a sevone-cli command that can easily be documented and is safer than a mysql query. 

Idea priority Low

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