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Status Submitted
Workspace Targetprocess
Created by Guest
Created on Nov 5, 2025

When a JIRAKEY of Project is updated on JIRA side, TPro Breaks link for all work items in that Project. Which causes users to Delete all the Work Items in Tpro and reimport them back in TPro.

It will eliminate manaul effort required to perform cleanup of broken link entities and re-importing of JIRA entities.

Tpro should automatically update the old entity link URL for the project by updating the URL itself to align with updated URL on JIRA side (which contains JIRA Key)

Idea priority High
  • Guest
    Dec 18, 2025

    Agree with this business need. Allowing targetprocess to update to the new Jirakey would be helpful, perhaps by using the Jira issue ID to identify an issue rather than the Jira key. we see the loss of historic data as a consequence such as metrics (lead time cycle time) when a new Tpro entity is created for the updated Jira-key. 

    Jira issues changing projects occur frequently and should be supported.