This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Please use the following category to raise ideas for these offerings for all environments (traditional on-premises, containers, cloud):
Cloud Pak for Multicloud Management
Cloud Pak for Network Automation - including Orchestration and Performance Management
Cloud Pak for Watson AIOps - including Netcool Operations Management portfolio
Edge Application Manager
IBM Observability with Instana
ITM-APM Products - including IBM Tivoli Monitoring v6 and Application Performance Monitoring v8
Workload Automation - including Workload Scheduler
Tivoli System Automation - including Tivoli System Automation Application Manager (SA AM), Tivoli System Automation for Multiplatforms (SA MP)
Better control over snmp polling for big network devices
ITNM has two different strategies for polling interfaces depending on the use of a polling filter:
- Strategy 1 (when no polling filter is defined): poll all OIDs for each interface.
- Strategy 2 (when a polling filter is defined): group multiple interfaces and do requests per OID.
For strategy 2, it means that if you have for instance 100 interfaces, and wanted to poll 2 OIDs, it will split the 100 interfaces into groups of 30 and then request OID1 for each group (with 30 varbinds on it) and then do the same for the second OID, etc. This however brings issues when a device has hundreds of interfaces and is not optimized for this kind of request (multiple interfaces per OID). The device may take a long time to answer each request and this causes timeouts in ITNM.
We would like to be able to finetune the polling in those situations, either by:
1) Deciding on which strategy to use even if a polling filter is defined
2) Deciding on how many parallel polling requests are triggered before next requests are made for same poll
3) Setting a custom polling timeout per device (so slower devices would not generate an alert while faster devices can continue to work as usual)
4) Have the option to set a delay between poll requests
These would allow to accomodate big devices and avoid timeout issues.
Do not place IBM confidential, company confidential, or personal information into any field.