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Status Not under consideration
Created by Guest
Created on Nov 13, 2020

Check Java version in prerequisite scanner

We recently updated one of our customers to ITNM FixPack 10. During preparation for the change, we checked the system requirements using the prerequisite scanner. Unfortunately, the prereq checker doesn't seem to check for the java version required. As a post install step, some configuration is done that requires Java8.

Idea Priority Medium
Use Case
The installation of the Network Manager GUI fails if Java8 is not available. Even tho this requirement is well documented online (https://www.ibm.com/support/knowledgecenter/SSSHRK_4.2.0/install/reference/ins_productreq.htm), the prereq checker should check for the Java version as well.
RFE ID 146732
RFE URL
RFE Product Tivoli Network Manager
  • Guest
    Jul 1, 2021

    Hallo�� IBM,

    vielen Dank fuer Ihre Anfrage. Es wurde ein Ticket mit der Referenznummer
    OA41005906 erstellt.
    Subject: Paul Watkins responded to idea TNMGR-I-56 Check Java version in
    prerequisite scanner

    > Reply to this message and
    > your response will be added to the idea
    >
    > Cloud
    > Management and AIOps
    >
    > Paul Watkins responded to idea Check Java version in prerequisite
    > scanner
    > -----------------------------------------------------------------
    >
    > Paul Watkins
    >
    > 12:14pm
    >
    > The version of Java required for ITNM is driven by the
    > Websphere component of the solution. The pre-req scanner is not
    > the appropriate vehicle for this requirement. This will not be
    > implemented at this time.
    >
    > View idea

    Ihre Anfrage wird so schnell wie moeglich bearbeitet.

    Ihr OpenAdvice Support Team

    Beachten Sie bitte, dass falls Sie diese Anfrage per E-Mail gestellt haben,
    diese nur mit Prioritaet Minor behandelt wird. Falls Sie eine Anfrage hoeherer
    Prioritaet haben, kontaktieren Sie uns bitte telefonisch oder benutzen Sie das
    Webfrontend.

    ---------------------------------------

    Dear IBM,

    thank you for your inquiry. A ticket has been created with the reference
    number OA41005906.
    Subject: Paul Watkins responded to idea TNMGR-I-56 Check Java version in
    prerequisite scanner

    > Reply to this message and
    > your response will be added to the idea
    >
    > Cloud
    > Management and AIOps
    >
    > Paul Watkins responded to idea Check Java version in prerequisite
    > scanner
    > -----------------------------------------------------------------
    >
    > Paul Watkins
    >
    > 12:14pm
    >
    > The version of Java required for ITNM is driven by the
    > Websphere component of the solution. The pre-req scanner is not
    > the appropriate vehicle for this requirement. This will not be
    > implemented at this time.
    >
    > View idea

    Your request will be processed as soon as possible.

    Your OpenAdvice Support Team

    Please note that if you have submitted this request by e-mail, it will be
    treated as a priority minor. If you have a higher priority request, please
    contact us by phone or use the webfrontend.

  • Guest
    Jul 1, 2021

    Hallo�� IBM,

    vielen Dank fuer Ihre Anfrage. Es wurde ein Ticket mit der Referenznummer
    OA41005907 erstellt.
    Subject: Check Java version in prerequisite scanner status has changed to Not
    under consideration

    > Reply to this message and
    > your response will be added to the idea
    >
    > Cloud
    > Management and AIOps
    >
    > Check Java version in prerequisite scanner has changed status to:
    > Not under consideration
    > -----------------------------------------------------------------
    >
    > We recently updated one of our customers to ITNM FixPack 10.
    > During preparation for the change, we checked the system
    > requirements using the prerequisite scanner. Unfortunately, the
    > prereq checker doesn't seem to check for the java version
    > required. As a post install step, some configuration is done that
    > requires Java8.
    >
    > View idea
    >
    > You're receiving notifications because you're subscribed to

    Ihre Anfrage wird so schnell wie moeglich bearbeitet.

    Ihr OpenAdvice Support Team

    Beachten Sie bitte, dass falls Sie diese Anfrage per E-Mail gestellt haben,
    diese nur mit Prioritaet Minor behandelt wird. Falls Sie eine Anfrage hoeherer
    Prioritaet haben, kontaktieren Sie uns bitte telefonisch oder benutzen Sie das
    Webfrontend.

    ---------------------------------------

    Dear IBM,

    thank you for your inquiry. A ticket has been created with the reference
    number OA41005907.
    Subject: Check Java version in prerequisite scanner status has changed to Not
    under consideration

    > Reply to this message and
    > your response will be added to the idea
    >
    > Cloud
    > Management and AIOps
    >
    > Check Java version in prerequisite scanner has changed status to:
    > Not under consideration
    > -----------------------------------------------------------------
    >
    > We recently updated one of our customers to ITNM FixPack 10.
    > During preparation for the change, we checked the system
    > requirements using the prerequisite scanner. Unfortunately, the
    > prereq checker doesn't seem to check for the java version
    > required. As a post install step, some configuration is done that
    > requires Java8.
    >
    > View idea
    >
    > You're receiving notifications because you're subscribed to

    Your request will be processed as soon as possible.

    Your OpenAdvice Support Team

    Please note that if you have submitted this request by e-mail, it will be
    treated as a priority minor. If you have a higher priority request, please
    contact us by phone or use the webfrontend.

  • Admin
    Paul Watkins
    Jul 1, 2021

    The version of Java required for ITNM is driven by the Websphere component of the solution. The pre-req scanner is not the appropriate vehicle for this requirement. This will not be implemented at this time.