Skip to Main Content
Cloud Management and AIOps

This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM. - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Not under consideration
Created by Guest
Created on Sep 21, 2020

Have EventGateway to associate symptom Events to Root Cause Events by using @ServerSerial-@ServerName instead of @Serial

In an environment with ITNM connected to a Helper ObjectServer Pair, the Event Gateway is associating the Symptom events NmosSerial with the Serial Number of the Root Cause event in the Helper ObjectServer, this causes the Root Cause to Symptom events relationship not to be able to find and correlate the events in the Aggregation/Display ObjectServer pair, since Agg/Display has not visibility over the events in the Helper ObjectServer Pair.

By having just the Serial of the active Aggregation ObjectServer, can potentially cause the same problem if the Primary ObjectServer gets inactive and the Secondary ObjectServer is the one connecting to the EventGateway.

A solution for this would be to use @ServerSerial/@ServerName combination since those don't change during the event's life Cycle.

Idea priority High
RFE ID 145416
RFE Product Tivoli Network Manager
  • Admin
    Paul Watkins
    Apr 13, 2022

    Hi, This is a capability best accomplished in Cloud Pak for Watson AIOPs.