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Status Not under consideration
Workspace IBM Turbonomic ARM
Categories Custom Workflows
Created by Guest
Created on Jul 27, 2022

NewRelic Alerts suppression when PMC stop virtual machines

We have configured virtual machines with NewRelic alerts and integrated with SNOW. So whenever the VM powered off, a NewRelic alert will be triggered and a SNOW incident also created. So we want PMC talk to NewRelic to suppress the alerts before PMC try to shutdown the virtual machines. By this way operations team won't get alert and SNOW incidents for the virtual machines powered off by PMC. This is quite urgent for us so requesting to treat this with high priority. Let me know if any further questions. Thanks!
Idea priority Urgent
  • Admin
    Jason Shaw
    Reply
    |
    Dec 6, 2024

    an example of a custom integration is via webhooks, see in documentation here on how to use them: https://www.ibm.com/docs/en/tarm/latest?topic=policies-webhooks

  • Admin
    Rajesh Kanna
    Reply
    |
    Dec 6, 2024

    Alert suppressions external to Turbonomic is suggested to be managed with the custom integration done out of the box