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Thanks Daniel for the idea.
Couple of questions if I may..
How do you identify the actions that you know would be approved? If you had to scope a policy, what criteria would you use, for example?
Is there a need to manually select multiple actions and send them over in one combined CR to SNOW for appoval, or is this on an action by action basis?
We have a refresh of the Servicenow integration coming up later in the year so I'll add this to the considerations pile.
Look forward to hearing from you.
Subscribing.