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Please use the following category to raise ideas for these offerings for all environments (traditional on-premises, containers, cloud):
Cloud Pak for Multicloud Management
Cloud Pak for Network Automation - incl Orchestration and Performance Management
Cloud Pak for Watson AIOps - incl Netcool Operations Management portfolio
Edge Application Manager
IBM Observability with Instana
ITM-APM Products - incl IBM Tivoli Monitoring v6 and Application Performance Monitoring v8
Workload Automation - incl Workload Scheduler
Tivoli System Automation - inc Tivoli System Automation Application Manager (SA AM), Tivoli System Automation for Multiplatforms (SA MP)
We would like an option in the IWS reporting tool to display failed jobs (ex: jobs that fail because there are no resources available.) If a job creates any kind of error, (failed/abended/etc.), we want to be able to see it in a report to keep track of any kind of issue that happens with jobs.
We have an event rule set up that creates ServiceNow tickets when a jobs fails/abends/errors/etc. We run a monthly report in IWS and another one in ServiceNow to see the details of those jobs. We then compare the two reports to make sure ServiceNow is catching everything.
There are sometimes more tickets created in ServiceNow than what is in the IWS report. This is because the IWS report doesn't display jobs that fail due to a lack of resources (example: a server is down).
A report that could show all types of errors/failures/abends/etc. with jobs would give us a better idea of what is happening with all jobs.
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