Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Functionality already exists
Workspace Workload Automation
Created by Guest
Created on Sep 11, 2023

RELATED IDEAS

An option during the upgrade or uninstall of an agent to only choose the Dynamic Agent and not the FTA

During the installation of an agent, an option is available (-agent dynamic|fta|both) to choose which type of agent to install, either a Dynamic Agent (DA) or an Fault-Toerant Agent (FTA).  A similar option must exist for upgrade (-update) and uninstallation (-uninst) where the agent can be chosen.  With the wider adoption of DAs, the FTAs are left and forgotten on the systems and as the passwords for the users that own the FTA services expire, they are no longer updated.  As a result, when a DA is upgraded or uninstalled, the process fails as it also tries to stop/start the FTA, which fails due to incorrect password.  The passwords must be updated in the Lo On tab of the services properties in order to complete the action successfully.

Idea priority High
  • Guest
    Reply
    |     Dec 1, 2023

    Hello Marco! The agent was installed with both the DA and FTA. Once the client migrated all workloads from the FTA to DA, they stopped using the FTA. When they decided to upgrade the DA, the upgrade kept failing because the passwords in the Log On tab of the services entries (Token Manager and Workload Scheduler) for the FTA had not been changed since they stopped using the FTA. Note that the span of time between these events was a couple of years. There is no way to specify that the process should only upgrade the DA or uninstall the FTA.

  • Admin
    Marco Cardelli
    Reply
    |     Nov 22, 2023

    Hello Sajjad, normally when you install a dynamic agent only, no FTA or both, when you uninstall or upgrade it should not try to stop/start the FTA, unless the agent was originally installed as both. I suggest to verify the original installation and possibly to open a case for this.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.