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Search results: IBM Cloud Pak for AIOps

Display Owner Name Instead of User ID in Alert Details After Ownership Assignment

In the Alert Viewer page (AIOps), when a user takes ownership using: Right-click → “Take Ownership” (OOB tool), or “Assign Owner” option the Alert Details panel does not display the owner’s name. Instead, it shows only the User ID. Current B...
about 1 month ago in IBM Cloud Pak for AIOps Under review

Support deprecation of Basic Authentication for ServiceNow

See: https://www.servicenow.com/community/itsm-articles/review-basic-authentication-account-security/ta-p/3555125 Basic Auth is being phased out. Provide alternative authentication mechanisms for the ServiceNow connector.
11 days ago in IBM Cloud Pak for AIOps Under review

Update the NcKL rule library for Syslog

Update the library to enable the automatic normalization of any type of syslog message from Juniper or Cisco devices. Currently, the library is outdated, and the syslog messages the client is receiving are not being normalized according to this st...
5 months ago in IBM Cloud Pak for AIOps Under review

Copy Filters Between Environments

Copy or transfer filter configurations from one environment to another.
10 days ago in IBM Cloud Pak for AIOps Under review

Filter Comparison Between Two Filters or Across Environments

Compare filter definitions with another filter or across different environments.
10 days ago in IBM Cloud Pak for AIOps Under review

User Notes on Filter Management Operations

Allow users to capture notes or comments when performing filter management operations.
10 days ago in IBM Cloud Pak for AIOps Under review

Audit Log for Filter Lifecycle Changes

Maintain an audit history of filter lifecycle changes, including creation, modification, and deletion.
10 days ago in IBM Cloud Pak for AIOps Under review

AIOps to train over time on user actions/behaviors on events and incidents that can then be used for triage and resolution

AIOps over time would observe user actions on events and incidents. It would then: propose recommended next steps highlight previous actions taken self heal with a vetted solution This would assist in the triaging of alerts and possibly reduce inc...
4 months ago in IBM Cloud Pak for AIOps Under review

Allow admin users to customize name of "Incident" page and views

Admin users should be able to customize the name of the "Incident" page and views, ideally within the "Configuration and settings" page. For customer that use ServiceNow, there is confusion between ServiceNow incident tickets and AIOps incidents. ...
11 days ago in IBM Cloud Pak for AIOps Under review

Add filtering capabilities to the Activity Menu on the Alerts Information page to allow users to easily refine system and user -generated activity messages by type, source, severity, and time.

On the Alerts Information page, the Activity Menu currently displays all system-generated and user-generated messages in a single, continuous, unfiltered view. As alert activity increases across environments, this consolidated feed becomes difficu...
3 months ago in IBM Cloud Pak for AIOps Under review