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Support Akamai authentication NodeJS module

Akamai requires that you use their own NodeJS module for authenticating to use their APIs - https://techdocs.akamai.com/developer/docs/authenticate-with-edgegrid I'm requesting that the official Akamai module gets added to the supported third part...
22 days ago in Instana / Synthetic 2 Delivered

Enable support for TibcoBW

Canadian Tire is currently using 8 technologies to support business critical application. Instana supports TibcoEMS, Oracle, AzureFunction and remaining listed above are not supported leaving client without the observability in this area of their ...
3 months ago in Instana / Java / Sensor 0 Delivered

Please add db2 11.5 support for Tivoli Composite Application Manager for Application Diagnostics 7.1

Our db2 11.1.4.6 will be soon EOS, so we planing update to 11.5 version. We use db2 for octigate db (ITCAM for application diagnostics ver 7.1.0.3).
4 months ago in ITM/IBM APM 1 Delivered

Add MongoDB package to the synthetic monitoring script runners

Please add the official MongoDB NodeJS driver package (https://www.npmjs.com/package/mongodb) to the script VM runners that are utilized by the Synthetic Monitoring Tests. Package can be used to enable Synthetic moniroring tests and smart alerts t...
4 months ago in Instana / Synthetic 1 Delivered

Be able to set various fields in the Service Now integration

Currently, we can open a SNOW ticket via our SNOW alert channel. But there is no way to set certain fields (like Category and Assginment Group). This request is to be able to set these certain fields.
5 months ago in Instana / Alert / Integrations 2 Delivered

Ensure when an incident/issue no longer exists, we send a 'close' to Service Now

Right now our SNOW integration only opens tickets in SNOW. But when an incident/issue no longer exists, we should also send the corresponding 'close' to Service Now.
5 months ago in Instana / Integrations 2 Delivered

TuxedoApp Application Dashboard - Update View

Under the prebuilt TuxedoApp Application dashboard view, we should add another column under the Tuxedo Service List section that shows the Tuxedo Server name that the Tuxedo Service is part of. Reference the attached screenshot named screen1.jpg ...
5 months ago in Instana / Sensor 2 Delivered

Support for Redis / Jedis Version 4.x (incl. 4.3.2)

Currently supported according to documentation (https://www.ibm.com/docs/en/instana-observability/262?topic=machine-instrumented-frameworks-libraries) Redis (Jedis) [2.8, 2.10], [3.0, 3.9]
5 months ago in Instana / Java 2 Delivered

AWS Tags not getting captured for Servers where IMSDV2 was enabled..

We have configured Disk Space events on few servers to alert on Disk Space utilization, but the alerts not triggered though the Disk Space threshold exceeded the limit. When verified we noticed that tags are missing for respective servers, and we ...
5 months ago in Instana / Agent / Sensor 1 Delivered

User preveilages on Events and Alerts

We need to know how to manage Permissions for user/group for: User able to create event on his infrastructure scope / zone. it means that user can create event with threshold for cpu for example on his authorized host zone ONLY. and he can not see...
6 months ago in Instana / Tracing 2 Delivered