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My ideas: Integrations

Showing 3

Be able to set various fields in the Service Now integration

Currently, we can open a SNOW ticket via our SNOW alert channel. But there is no way to set certain fields (like Category and Assginment Group). This request is to be able to set these certain fields.
5 months ago in Instana / Alert / Integrations 2 Delivered

Ensure when an incident/issue no longer exists, we send a 'close' to Service Now

Right now our SNOW integration only opens tickets in SNOW. But when an incident/issue no longer exists, we should also send the corresponding 'close' to Service Now.
5 months ago in Instana / Integrations 2 Delivered

Instana cannot capture the IMS JDBC

Instana cannot capture the IMS JDBC calls by default if application uses this jar file.IMS uses two APIs for accessing the IMS data; the first one is JDBC 4.0 spec, and the second is the DL/I API. The IMS team confirms that JDBC implementation is ...
over 1 year ago in Instana / Integrations 2 Delivered