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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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implementing intelligent recommendations and remediation for Instana alerts

Got a feedback from my one of the largest manufacturer clients in Hong Kong. They would like to have a a quick summary of our Intelligent Recommendations and Remediation in the alert email. They thought that the current email does not have have th...
2 days ago in Instana / Alert 0 Submitted

Enable customers to upload Excel/CSV/JSON files directly in the UI to automatically create or update Business Mapping statements with built-in validation and one-click rollback

Today, users cannot upload Excel/CSV/JSON files directly in the UI to create or update Business Mapping statements.Because of this limitation CSMs/TAM/Admins must manually convert customer files into statements. Large Business Mapping updates (doz...
10 days ago in Cloudability / Data Mapping and Organization 0 Submitted

Support for custom scripts to generate alerts with scheduling in Instana.

The Instana capability would consist of providing an option to associate a custom script with a host or any other element, along with a scheduler that runs the script at a defined interval. Depending on the script output, an alert event could be g...
5 months ago in Instana / Alert 1 Submitted

Could 'AWS Cloud WAN' be assigned to ATUM Service Category 'Network'

It is currently 'unallocated'. Therefore WAN (wide area network) charges are NOT picked up in the Network section as they should. This makes all reporting based on ATUM Service Category 'Network' incomplete.
18 days ago in Cloudability / Data Mapping and Organization 0 Submitted

Ensure alerts are reliably delivered even during temporary outages

Hi, At the moment when an event triggers an alert the channel doesn't guarantee delivery of the message or action and it even doesn't log what has happened of if anything happened at all. Therefore we request to improve Instana’s alerting mechanis...
18 days ago in Instana / Alert 0 Submitted

Add audit trail logging for Instana alert channel

Hi, While implementing Instana at a banking IT data center in Germany we discovered the need for logging the alert channel interactions that have happened. The automation framework already provides such an action history. We need exactly that for ...
18 days ago in Instana / Alert 0 Submitted

Continuously sending alerts (or expiring alerts) past a defined threshold to avoid overlooking.

We have encountered a critical operational challenge: When a single alert is triggered and then overlooked or ignored, there is currently no built-in capability within Instana to continuously resend or reissue that alert past a defined threshold o...
3 months ago in Instana / Alert 0 Submitted

Support for AWS Cost Categories

We currently have AWS cost categories in place and is extensively used to reflect our organisation structure, ownership and allocation for our costs. Rather than redoing this work via Business Mapping it would be great if Cloudability could import...
about 1 month ago in Cloudability / Data Mapping and Organization 0 Submitted

Add "Product Family" field to CDI data feed for enhanced cloud cost reporting and categorization

JPMC requires the Product Family field in CDI to support their highly customized cloud billing reports. This field is critical for their cost allocation and reporting framework as their cloud spend continues to grow dramatically (currently $50M/mo...
about 2 months ago in Cloudability / Data Mapping and Organization 0 Submitted

Add "Product/Physical Processor" field to CDI data feed to support comprehensive cloud cost analysis

This additional field is required alongside Product Family to complete JPMC's reporting requirements during their migration from MCC to CDI/ADM. The field supports their advanced cloud billing setup described as "the most advanced" implementation.
about 2 months ago in Cloudability / Data Mapping and Organization 0 Submitted