Cloud Management and AIOps

This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Cloud Pak for AIOps

Showing 8

1 VOTE

For external triggered tickets (e.g. BMC Helix ITSM) that the ALERT or INCIDENT is not CLEARED until the external ticket is closed.

A capability that was in NETCOOL is that the ALERTS would not Clear out of the GUI until the external created ticket (e.g. BMC Helix ITSM) was closed. Want same functionality in Cloud Pack for AIOps for external triggered tickets (e.g. BMC Helix I...

2 days ago in IBM Cloud Pak for AIOps 0 Submitted

1 VOTE

To have better ability to setup individual User preference on Row coloring to ensure usability for different color blindness disabilities

Want to have capability at a user preference level to customization Row colors that will allow customization of colors in the UI for better usability, especially for color-blind users that at the moment only have the default colors available.

2 days ago in IBM Cloud Pak for AIOps 0 Submitted

1 VOTE

Customizing Incident Titles: A user can edit a Incident title at anytime if required to better reflect the issue.

Functionality for user to be able against an Incident to modify the title as currently being based on the trigger alert this may not accurately represent the real Incident.

2 days ago in IBM Cloud Pak for AIOps 0 Submitted

1 VOTE

Functionality to search for a configured Filter without going through every filter

Currently you have to manually scroll through all the Filter to find the one you want to use. This request is that you can do a search on the Filters that only then presents the relevant Filters. An example of this is that you want to only see all...

2 days ago in IBM Cloud Pak for AIOps 0 Submitted

1 VOTE

Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.

2 days ago in IBM Cloud Pak for AIOps 0 Submitted

1 VOTE

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...

2 days ago in IBM Cloud Pak for AIOps 0 Submitted

1 VOTE

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...

2 days ago in IBM Cloud Pak for AIOps 0 Submitted

1 VOTE

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...

2 days ago in IBM Cloud Pak for AIOps 0 Submitted

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.